Trends to watch out for in 2010

We're thinking ... Customer Relationship Management (CRM)

Since the beginning of the year i've come across two list that I think provide some insight into what we should be looking out for in 2010. The first is from Harvard Business Review and it goes into the 'business ideas' to watch out for in 2010. The second list is from TIME and it came out  Two lists of trends to watch for in 2010. 

The only technology I think is missing from the TIME list is "Single Sign On", or more accuratly "Shared Sign On". This is where a user of a system can use the login details from one system on another (eg. use Google password to sign into TIME.COM website). Its making access to web based systems far easier

Break Through Ideas for 2010

Harvard Business Review

In the double special edition for Jan-Feb HBR pulled together its annual collection of ideas in conjunction with the World Economic Forum. They invite the readers to select which ones they will get behind. Saying that with "broad-based buy in ... any of the ideas presented ... could go far".

1. What Really Motivates Workers - understanding the power of progress.  The key here is for mangers to provide meaningful goals, resources and encouragement, and protect their people from irrelevant demands or HBR says "they can fail to do so."
2. The technology that can revolutioniase health care - hint: it's not high cost or high tech. The idea here is to provide different virtual practice options to both patients and doctors. Research is discussed that used mediated conversations: (a) kiosks (b) video conferencing; and (c) templated emails. 
3. The financial sector should borrow - a military approach to keeping the economy safe.
4. Getting the drugs we need - simple standards would spur innovation.
5. A market solution for achieving "green" - financing that encourages building retrofits. 
6. A faster path from lab to market - removing the technology licensing obstacle.
7. Hacking work - learn to love the rule breakers.
8. Spotting bubbles on the rise - we have the tools to sound the alarm early.
9. Creating more Hong Kongs - how charter cities can change the rules for struggling economies.
10. Independent diplomacy - why pretend that only nation-states shape international affairs?

10 Tech Trends for 2010

TIME

TIME magazine reports on what it things will be big in 2010: "10 Tech Trends for 2010 ... South By Southwest Interactive is nerd paradise — Austin's annual tech smash has minted its share of Internet darlings. (Foursquare in 2009; Twitter in 2007.) While this year's conference didn't have a clear breakout star, it did offer insight to the trends and ideas that will be shaping the Web in 2010." Read more

1. Location, Location, Location - 
2. Buildin Platforms, Not websites
3. Social Gaming - see the rise of online multiplayer games eg. COD 2, 
4. Augmented Reality
5. Living in the Cloud - How many people are using Google Docs, that is part of Google's cloud offering as well as computational capacity via Google Apps (documents, Calender, custom applications, etc...). Amazon also provides access to it's cloud services.  Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.
6. Birth of the Backchannel
7. Frictionless Payments
8. Social Objects
9. iPad - Announced on the 27th Jan and released on the 3rd April, this is the latest BIG product from Apple and many in the industry including myself expect this to change computing profoundly. 
10. A Richer Web